Transactions initiated via our platform are processed through third-party networks. Refunds are considered in cases of failure, reversal, or duplicate deduction.

Eligibility

• Failed/timeout transactions with amount debited.
• Duplicate transactions.
• Incorrect beneficiary transfers reported immediately.

Timeline

Refund processing may take 3–7 business days after confirmation from the concerned network/bank.

How to Raise

Contact support@finsphere.tech with transaction ID, date, and amount.